Piece of Junk
I was given this unit as a gift about 2 years ago. We kept it in optimal temperatures, and cleaned the air filters regularly. Ventilation was not an issue.
Top cooler stop working after a year, and the lower cooler just went out. I tried finding replacement parts and no luck. You truly do get what you paid for. Needless to say, this one is going in the trash.
Bottom Wine Cooler went Out
At first I liked the wine cooler with it's dual temp control, however the lower cooler went out on me. The display LCD read "Er" and when you went to the troubleshoot section on the manual, it stated that it was an error code, however it did not state how to clear or fix it. Thankfully I had 1 more month before my 1yr warranty would have expired. Don't know if I can recommend this product based on this experience.
We don't service what we sell
Bought the cooler in March 2009. It worked well until a week ago, then the upper compartment went dead (no light, no cooling)and the lower compartment started emitting a ticking sound. Wrote to the company, here is their reply:
Dear Carl xxx,Thank you for your inquiry.
Unfortunately we do not have information on local repair centers. You would just have to call around to see if the unit can be fixed. If you need parts, please contact us and we'll check to see if they are available.
If you need additional assistance please feel free to contact one of our knowledgeable and friendly customer service representatives at (800) 734-0405.
Thank you for choosing Air & Water, Inc.
Sincerely,
Steven N
Air & Water, Inc.
1100 S Linwood Ave Bldg #B
Santa Ana, CA 92705
Customer Service Line
Local: (714) 241-4328
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