Complete waste of money
Contractor warned me that he was having issues with the Honeywell steam humidifier. Claimed I would be lucky if it lasted 3 years. Thinking I could live with 3 years, I had him install it. I really wanted a steam humidifier. Well, it last a little longer than 3 weeks. Contractor brought me a new one, and same thing. I am now in process of installing an Aprilaire which cost a few hundred more. Honeywell, you should pull this product from the market.
I've owned one since 2008
I had no option but to buy this product. My new furnace was in such a tight space that they could not install a conventional humidifier unless it voided it's warranty.
SOooo it's Truesteam or nothing. Let me say that it humidifies better than any other humidifier but it is NOT a set it and forget it product. First, it has to be installed correctly (esp.the wiring). If you have the chops do it fine , but otherwise get an HVAC dealer to do it for you. Second, get a Honeywell Reverse Osmosis Filter System (about $200 & easy to install)to go with it. This will save you time and $$ down the line. I went 2yrs without one and the scaling and cleaning and replacement of the water sensor unit ($60) each year was a pain...and my softened water is not that bad. Third, an probably most important, get to know your troubleshooting manual (Honeywell has a video that's pretty good as well - [Google: Truesteam Tuneup]). If you don't you will have endless service calls because the warning lights...
It works when installed properly
I had this for 3rd season. I installed it on my new house. The contractor just don't read manual and installed it wrong. They didn't follow the spacing required 3" around and 24" downstream. So I had them fix it. They change the location, but again, still not as required. They didn't had the 24" downsteam. It's more like 8" I have a horizontal duct and it needs to be about 24" clear. So for 2 years the humidifier was working hard to get the humidity level i set. Last night, I relocated the unit myself to the required spacing. Now, it works great. It gets to the humidity level i set a lot faster. So far, the plastic canister is holding up the heat. I don't see why it's a problem to some. A lot of coffee maker are made of plastic. Anyways, i'm happy with it now that I properly installed it. Now it works great.
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